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It is incredibly easy and intuitive to set up. Check out your balance and check out what you set in terms of automatic payouts or if it is set on manual payouts. The SmartSteem discord channel is very active and I just checked and see that the owner @therealwolf is answering questions every day. I think you have not tried hard enough. I see you have over 1000 Steem Power so you should be able to make some visible payouts. If you would have only dust votes it would be a different story.