I LOVE YOU BITTREX
Regular Readers of my Blog may recall a few weeks ago I had a nightmare when I accidentally transferred 500 STEEM from my STEEM Wallet to my BITTREX Wallet and instead of putting my STEEM wallet address in I accidentally put in my BITCOIN address.
Some will recall it left me feeling utterly sick and at the time I shared with you, especially New Users, the importance of ensuring that you make sure the correct deposit/withdrawal addresses are used.
Well this morning I woke up like a child on Christmas morning to a message from Bittrex saying that they have recovered the coins and are now safely in my wallet.
There are, and I am ever so grateful.
I cannot stress enough to any New Users of Crypto Currency the IMPORTANCE of checking, double checking and double-double checking that you have put in the correct address.
As the world of Crypto Currency continues its explosive growth that has been witnessed over the last 3 months, more and more Users will open accounts not really understanding the importance of these addresses, assuming that if they make a mistake they simply can pick up the phone and speak to someone and hey presto the coins are magically returned in a few minutes.
As the market for Crypto Currency grows this will put a large burden on the likes of Bittrex to tackle problems like this and it is this therefore that I fully appreciate the support Bittrex has given in helping me out.
LESSON LEARNT FOR NEW USERS
Is there a lesson that I have learnt with this?
ABSOLUTELY there is..!!
"Don't try and do a million of things at once when you are moving Crypto Currency around and always, double-double, double-double, double-double check the correct address..!!"
Thanks again for reading.
Stephen
Everybody (not only noobs) should read this post twice!!
There are so many possible things that can go wrong.
For example if you type bittrexx with double x, the coins will be lost.
Mr. bittrexx will not send your money back.
"Everybody (not only noobs) should read this post twice!!" Thanks for the support. Stephen
I made this mistake going from SBD at steemit to steem at bittrex, luckily I realized and was aware of it right away, I opened a ticket. It's been over a week now, closer to ten days though. My ticket seems untouched. How long in days did your resolution take? Thanks!
It took a few weeks. The moment I hit the send button and as I was watching the spinning wheel I knew I had made the mistake. I searched STEEMIT Blogs to see what to do and opened up a Ticket within minutes. Bittrex have been ABSOLUTELY amazing and I had a few replies as they sorted it out. I am OVER THE MOON with their service. This is testament to a top exchange. All I can suggest is hang in there and if the ticket is still open have patience. Good luck. Stephen
It is open and Ive noted they publish that incorrect wallet issues can be two or more weeks and no guarantees, and I get that. Although I feel like software should be smart enough to figure it more like sending back to steemit does already or just reject bad xactions and if not that, at least just go ahead and convert it to the destination wallet. It bothers me they havent coded a way to deal with fixing this on one of those ways on the fly, but thats just being a lifelong career software architect lol
Thanks for responding Stephen, I enjoy your posts and lurk and vote most of them I see unless they dont apply to me.
Cheers.
Corky (@sircork)
That is excellent news for you and for us. You got your steem coins back and we can be sure that dealing with Bitrex is safe and that they care for their users!
Tnx for sharing the information.
Thank you and you are very welcome. I hope it helps New Users to fully understand the importance of getting it right. Stephen
I find your posts very educative for new users. I like reading them and i usually bookmark all the tools that you post/promote.
BTW: Is there any tool comparing transactions per day in crypto market? I can see it for bitcoin on https://blockchain.info/ but how about the other coins? Is there a tool for STEEM to show that?
Bittrex in general has been easy, bombproof and fun to use for me for months. However, I did make the same steem mistake. Funny though, coming BACK from bittrex to steemit is easier, just ship either one to your screen name here and it goes to the right place. Ive tested and confirmed that with sbd and steem.
Shared on twitter. Stephen
That's great news. Thanks for the tips and information. It's also good to know that Bittrex has good customer service. I know people are fond of multitasking but it's probably better to take their time in moving around cryptocurrency.
"It's also good to know that Bittrex has good customer service". FAULTLESS in my mind. A HUGE SHOUT OUT to BITTREX today..!! Stephen
You are right. The slightest little distraction can cause us to make a mistake.
When we are working on something important. Don't answer phones, or doors, or any such like. Focus on the work you are doing. If it is really important.
Check and double check slowly, to make sure you have correctly entered all the requirements to complete the transactions. And not just for crypto's.
All of your currency transactions. How do I know. From bad experience. lol
Thank you for reminding us.@stephendendal
Francis
"How do I know. From bad experience." It is how we learn. I have made millions of mistakes in my life which has helped me to make zillions of the right things..!! Stephen
Thank you for your reply and upvote. I appreciate it.@stephenkendal
Francis
Luckily I have been VERY careful everytime I have been moving coins so that problem has never occured
I love Bittrex! I don't really understand why but it seems to be a lot less popular than some other major exchanges, but I've used pretty much all of them and Bittrex is by far my favourite. Thankfully, I've never had an issue like yours but it's nice to know their support team is just as awesome as their platform!
If you ever wanna chat crypto hit me up @jhcooper7
Steem on!
bittrex is definitely on the rise. Poloniex isnt very trustworthy currently.
hahaha nightmare with a happy ending. i recently almost posted my security key in the memo while trying to transfer steem. Glad the system noticed it ;). But the worst mistake was trusting bitfinex and leaving my whole cryptos on there last summer.
Creeeeepy experience! :)
that was a very responsible action on the part of bittrex. I trust them more now and know that they are responsive, unlike some other companies that I won't mention
Wow luckily you could get it back. I get a little paranoid whenever I'm moving coins around.
500 Steem - two salaries in my country... shit...I am happy you recovered
Fortunately, this happened on @bittrex and not on @poloniex. Good to read you have your coins back :)
Thank you. I appreciate that. Stephen
Thanks for the information bro just up-voted you
Wow I think you had a lucky escape there, Well done to the Steem team!
I lost like 55 SBD on tranfer from Steemit to Polo.
Just imagine how I'm feelin, cause my SBD comes way harder. :)
Keep it up bro.
the biggest mistake of mine was about 16 steem with wrong memo past year
there was no ticket opened from my side
If you tried to ask Poloniex you would have to wait years for them to satisfy your ticket.
I'm glad that you could recuperate your funds and I'll be sure to remember to keep double check all the time.
Well, I made also a mistake. I transfered 65 steem from steemit to bitcoin adress in bittrex. I checked my bittrex wallet, I didn't recieve anything yet. Do I only have to trasfer steem from steemit to steem in bittrex? Some advice please.
When you transfer STEEM from your STEEM wallet to BITTREX you have to make sure that you deposit it into your STEEM wallet AND NOT you BITCOIN wallet. If you have go to the support section and open up a ticket. Good luck. Stephen
Thanks stephen, I have another question. How about if I transfer steem from steemit to SBD adress in Bittrex? Is it possible? of only can transfer to steem wallet in bittrex.
I also did the same mistake when I was transferring my SBD to bittrex.. but I contact the support team and everything was sorted.. I wonder if it was poloniex the matter would been have sorted or not
Another example that Bittrex try to treat its customers with respect! Great to hear this @stephenkendal . I use to send crypto (Bitcoin) for more than a year now. Luckily i knew to double-double check the address.
Great weekend
And this is how bittrex will gain ground. Considering how much Steemit is growing, more and more users will need a way to cash out and Bittrex seems the way to go.
I also love Bittrex there services are fantastic!
I Am struggeling to get 1,5 bitcoin out of an offline Wallet. Looked like I lost them a few days ago.. made me sick. Luckelly after refreshing the Wallet a few times they popped up Again, but still not able to get them to a new Wallet..
Wow glad that Bittrex returned it, I am also using Bittrex for exchanges. I always check like 10 times when sending something to an address haha. Every person new to cryptocurrencies should read this.
I can learn valuable lessons from you, must be more careful for the next
Well said... I had a similar experience while transferring funds, I forget exactly what I did wrong but was certain my funds were lost forever in cyberspace... Imagine my surprise when the turned back up in my wallet!
On a different note, when do you think SBD will start to go back up a little bit?
yes of course...
That's not exactly a small mistake to make :D Definitely a lesson to be learned! ALWAYS QUADDRUPLE CHECK :)
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that's great news!
Thanks for sharing about this. Always interesting to learn more about what's going on
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I just did this! Thanks for posting :) Hope they can sort my Steem out. Just transferred 40gdp worth of Steem to my BTC wallet ...
Ouch..!! I feel the pain. Make sure you fill out a Request From straight away and hopefully it should get resolved within 2-4 weeks. Good luck. Stephen