I remember you used to be on helpdesk duty, we had hands on people such as yourself at the start of Steem. You are the right person to run with this, I might also recommend @whatsup and if we can get some support and official onramps from Steemit inc, would be great. Also i feel we need to progress from steem.chat to something more modern like Discord, all young ppl and Twitch users and gamers use it.
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I lost hope on steemit long ago.
Here's my plan: use @steempress referral system as an incentive to onboard bloggers. Works exactly like YouTube, you organically engage and then recommend them to steempress.
Sounds good, what I'm saying above however is that there needs to be more than just onboarding, the users need constant monitoring and an account manager/support person, or rather a user experience champion following up and giving them guidance for at least 6 months of their Steem journey.
Oh yeah, fully agree!