I mostly devote my time to finding abusers, not catering to them. I don't have the time or man power to listen to all the spammers saying they are going to stop or changed ways when 98% of them are lying.
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There is a famous legal maxim credited to Benjamin Franklyn that says, it is better for 100 guilty persons to go unpunished than that one innocent person should suffer. You should care about the 2% me thinks.