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Took me about a week, just sent them an email and within two days I received an email back saying it was now registered, hope that helps :)

My first account, I was approved right away but after losing password I waited about a week (7 days) before second was approved. Quality :)

OK Thanks i guess she will have to wait

That's strange. My wife got her account approved last night. She applied 2 days back. May be you can contact steemit support or apply for a new account.

We cant apply for a new account because the phone number has already been used.