Were you transferring to an exchange? For example, if you were transferring to Poloniex, and it is the information you put in the memo box, then you have to talk with support in the exchange.
I made experiments using uppercase instead of lowercase letters and the coins never arrived. I talked to support a and they were able to restore my coins, but with a big warning: Try not to make this kind of mistake because you could lose your coins forever
Good luck...
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i've sent a letter to support,hope they will help
maybe i should do smth more?
They take usually around 12 hours to give an answer. I am pretty sure that you are going to get your coins back.