Except for when andu was keen to take it here, but you didnt make enough on your post yet :P
Or when I replied to you here and you just didnt respond..
As for the user, they broadcasted their password to the world and it was used by someone paying attention.
The liquid funds are likely gone, but as long as they have their password they can initiate the Stolen Account Recovery Process .
I'm generally available in #tech-support on steemit.chat , there is also a #help room available as well as heaps of different discord chat rooms with helpful people around.