Hi @cheekybuggy
Thank you.
We have fixed things like that before (I have been here for 10 months).
It is all about letting them see that this place is much nicer than anything they have seen before, if you ask me.
Since you are new here maybe you have not seen this:
Have a nice day ;-)
I have been on here for months and never saw this vid before. I thought it was really well done and am going to tweet it and share on FB!!! Well done!