Thank you for this post.
Now, after two days of using the new wallet, I'm used to it. Getting stuck in wallet means I log into Steemit again so it isn't too much of a problem just an annoyance.
Password problems haven't been a problem for me as I have a system for them. I think users with password problems have to take some responsibility for being able to access them. Maybe you could suggest basic copy and paste for those who said they were typing their passwords incorrectly.
I find the sidebar of updates useful. After a short while, I predict that a featured post won't be read by many users any more than the sidebar is. People go blind to it because they are in a hurry to post in their own way. Featured posts may interest the admins but it takes some dedication to update them regularly and even more dedication for users to check them out regularly.
It would be helpful if there was an @helpdesk that we could ask questions. It's often hard for users to know who to ask for help. I always ask on Discord if I need help but not everyone is registered on Discord.
Thank again for this helpful post.