hey matt!
Boss, its been a while, hows the drumming going? Hoping to collabo with you one day mate,.
Funny post, but hile he indeed was asking for it,I doubt their customer service was supposed to respond that way. I mean, so many people rage on to customer services per day, its one of the worst job to do in terms of relating with humans, youre going to be belittled insulted, and outright called dumb for any little thing.Its your job as a customer service agent to calm the customer down, and resolve the issue.
A little , Hey there, sorry, we will look into it is worth more than an outright ban, you never know whos a social media influencer, or a hidden billionaire.