I feel like we can safely agree to disagree on this one. I truly believe that top 21 witnesses should provide serious extra services, the type @jesta does, or @riverhead, with his chat. Top 21 witnesses are active stakeholders, they are actually improving the system. This is different from what a huge token owner, a whale, does. A whale can live very easily off of curation / interest rewards, without clogging the pipe of the 21 witnesses with a static spot.
On the other hand, nobody said Steemit is fair. Nor is it life, FWIW...
" I truly believe that top 21 witnesses should provide serious extra services"
yup I believe this too, and also agree that whales are not automatically good witnesses