not working, which is "code will fix everything". I will just restate my opinion: code is important, but only if you have real people using it.@sneak, this looks like exactly the type of approach that I specifically outlined as
When you have 10k+ people posting every month on your platform, but you think this is not enough to add a customer support/community manager person to the team, then funny things may happen and funny things usually spiral very fast out of control.
Of course, I may be wrong and we can safely agree to disagree.
I didn't state or believe that "code will fix everything".
I said that in my opinion, it is too early to add support resources yet. We don't even have a mobile app yet.
There is a mobile app, I'm using it right now to post this comment. It's not made by Steemit Inc but it's widely used.
And you are paying -$7000/day to users, or -$210.000/month. That's a lot of money spent for a community "not big enough to justify support resources yet."
Anyway, like I said, we can safely agree to disagree.Its your business, I just own a tiny, tiny part of it...
That payment amount is not based in any way on the size of the community.
I didn't imply that. I was just saying you're already burning an incredible amount of money just to have (a certain number of) people posting. It would make sense to spend at least 2-3% of this just to see why, what and how those people are posting and to extract business intelligence out of it. Since you're already paying A LOT of money just to have them posting...