Just last week, one of my friends who is our fellow steemian also, can't access his steemit account. Every time he entered his WIF, the message kept appearing that says "Incorrect Password". He is sure that he never change anything in his account and password but to his big surprise, he can't log in anymore. He has no idea if he was hacked or what, its just like that his WIF was changed without his knowledge. For a few days of observation, there is no activity or anyone controlling his account. It frustrates him so much since his $$$ was locked in his account and that was amounting to several thousand. He was searching for any support but to no avail he found none.
The Solution!
I just accidentally found the FAQ and open it hoping to find something in it that can help solve our problem. As I scroll down, I found the Security tab and in there, several sub-topics has been discussed all about security. I opened it one by one until I arrived in the "What should I do if I discover that someone hacked my account?" and it says:
If you made your account through Steemit and it is compromised, immediately visit the Stolen Account Recovery page. This link is also available in the main site menu. You will need to provide the email address that you used when you signed up, your account name, and a master password that was used in the last 30 days.
It is crystal clear now that we can recover the stolen/lost/hacked account in two important conditions:
- Your old WIF or owner key must be 30 days or less from the time that your account has been hacked or stolen for you to recover it and steemit.com can provide you with new WIF and send it in your registered email. More than the days specified will mean disaster with your account and it is impossible to recover.
- Your account was signed up via steemit.com and not to any third party website or the like. Steemit has the default recovery account for the users who signed up in their website steemit.com.
The step-by-step Procedure for WIF Recovery
1.) Look for the "Faq" in the steemit window and open it.
2.) Scroll down till you find the "Security" Tab and click the item "What should I do if I discover that someone hacked my account?"
3.) Click the "Stolen Account Recovery" and the window will pop up asking for your Steemit Account Name and your old password that is less than 30days from the time your account was compromised.
4.) Enter the necessary data and wait for the new WIF or password that will be sent to your registered email. In my friend's case, it took 2 days before he receives the mail with new WIF in it.
The above procedure was the steps that I did in recovering the WIF of my friend's account and its quite long process, LOL. But there is a shortcut method and I just discovered it after we recovered his WIF, LOL. There is a link directly to "Stolen Account Recovery" just below the "FAQ" link.
@elizahfhaye, how about someone who signed up his account through steemit.com site, but he did not save his password or WIF. the account is longtime because he signed up in 2016. My question: "is there a solution?"
I guess there's no way we can retrieve it. In Faq says only a month old can be retrievable and more than that is sorry 😔
thanks for the information, @elizahfhaye
Thanks for spreading Steemit
Really informative post.....
great Post @elizahfhaye for contributing to better understanding of steemit
What a very important post and agreat write up. Continue spreading steemit
nice meeting you on steemit
Thank you sir.
Your post is very important and amazing and powerful bro
Your post forced me to upvote, follow and comment. I love post with good information. Be reading you around. lol
thanks for share that is good post sir @elizahfhaye
It really helpful .... Actually my cousin also faced the same problem.. The same condition showing incorrect password... Since his account was not worth much he left the account be and made another account ...the same waiting for 5 days....
I didnt knew about this....maybe i will give it. A try. ...thanks
Congratulation @elizahfhaye ,
It is very difficult to recover a steemit password...
I have never heard that someone could do it.
But you can be recovered it.... again congrats
this is handy information!
i was also not aware that this is possible
as i read everywhere that there is no way to recover your WIF ..
thank you!
Really great job. Thanks for this informative post.
Thanks for the useful post. It is definitely a disaster when few thousands lock in an account but nothing you can do to retrieve it. Glad that finally your friend's problem solved. I believe lost account is a big concern for every steemians
One of the things that scares me the most about Steemit is losing my password and never being able to login anymore. I hope I will never be in that situation. Thanks for sharing this.
What is the steemit account hacked? That's the big password I thought it would not be a hack. Then we all have to be careful. Thanks for the matter.
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Very useful post @elizahfhaye. Most of us don't know about account recovery.
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Thanks for writing on such an important topic. It will help a lot of user whose account has been hacked. This post certainly deserve to be shared with maximum people. so resteem from my side. keep sharing:) @elizahfhaye
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Thanks for sharing, i know someone whose account was hacked, this will be very helpful to him
Thanks for the information. Great post though.
This is really a great post for community help because several don't care for their password and result in loss of password.
So you have added some valueable information.i too have a way to memorize your password in short way and that is to create pin code for login to the system instead of whole password.
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Thank's MyBro, good luck for U
Thank You for share this usefull information
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