I tried the swap feature but it's not instant? In fact i haven't received my SBD yet... Please do it or refund asap... Price is very sensitive now... i sent quite a bit of STEEM :/
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The service was offline because of a server failure. It's now back online, working and processing all the transfers.
Sorry for inconvenience, this happens very rarely but I might need to change the hosting company :/
Can't you just send the refund manually? I still haven't got it and time's ticking...
EDIT: got it. Thanks.
Hopefully this is the last time delay like this happens!