Great feedback. You're right, I missed on the 3rd point. Thanks for a stronger thought there.
I would love to hear how you unpack the branding more.
For me branding is just a passion and hobby. I'm not an expert, but I pay attention to it continuously. I love to learn about it.
If you get deeper into the technical design reasons regarding our new logo, let me know. I'd love to read the post.
I'm a graphic design educator of 17+ years. I don't consider myself a branding expert but I know a bit about logo design. It's going to take me a few days to write the post in amongst other things. I'll comment with a link when it's done.
I'm going to officially take this off my todo list: sorry. Getting much too busy.
A quick summary of why the logo isn't iconic:
When small, it doesn't have a well defined shape; it looks like a circle that was drawn badly. The tips should stick out more when small and less when medium / large. Look at the logo in the top left - tips out too far.
The counter-space (that's the white) disturbs the over silohette of the shape. It's fine when the logo is medium sized but becomes indistinguishable at smaller sizes.
I think the logo tries to do too many things - and thus never really settles on anything that the brain decides that's it. Common mistake in logo design nowadays.