We are in constant communication with all active exchanges whenever required updates are necessary and are here to support them with anything that they may need. In general, most of them have been very quick to respond. We also took time earlier this year to update our exchange node setup guide and associated deployment scripts to prevent common issues. Further, we provide real time support for exchanges that are even in opposite timezones from us.
#newsteem on
That is the first time I've heard of this. Thank you very much for informing us on this. I've seen in the past exchanges taking 2 weeks up to 6 months to get their node back in operation which prevents their STEEM wallets transfer and receive STEEM. One exchange has never recovered from February of 2018. Witnesses can get their nodes back in operation in a matter of hours. Exchanges should be able as well provided that coordination is maintained. In fact, it should be easier for exchanges to keep their nodes running sas they don't need to keep track of social media info (only STEEM transfers). They should have a stripped down version of STEEM node software that is very easy to replay. Clock is ticking. How many days has it been since HF21/22 and exchanges don't have nodes operational? I appreciate all you do and your thoughtful response. I just want to know if we are going to be waiting additional hours, days, weeks, months, or years for exchanges to get back on line. I was reading a post a couple days ago by someone that just bought a bunch of STEEM. They were very excited to get in at this price and power up, but they then discovered that they cannot move it from the exchange so they are in a waiting game. Eventually that person is going to get pissed off. You know STEEM community can take advantage of a hard fork. People read about the news and want to join, but then realize that they can't transfer their newly purchased STEEM to their account and get discouraged. It is a real shame that this has happened regularly when there has been a disruption of the STEEM blockchain and especially during a pre-planned hard fork.
@justinw do you know if Binance or Bittrex have planned or disclosed ETAs for when they will make the upgrades necessary on their end? Keep us posted if you are provided any details. Thank you!