Bittrex is better but I have even still had issues with them. I had some suspicious login activity on Bittrex so I disabled my account per their instructions and changed my password and enabled 2 factor verification. Their instructions said to email support after you have done that and after 24 hours they will re-enable your account. After very little help from Bittrex support, they re-enabled my account after 2 weeks of waiting. I took my SBD out of there and instead use changelly to convert any SBD I wanted to store some places to Litecoin, Bitcoin, or Ethereum on my coinbase wallets. Much better and much more happy now.
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I have a several wallets not tied to any exchange. I'm looking at buying a cold wallet now, is that the right name? Something that's not online at all. I like trezor wallet. I've accumulated enough coin that it would hurt if I lost it...I have some Potcoin I needed to store somewhere, poor thing has no place to stay on an iOS system.