If you want to learn what the witnesses do and are working on you may want to check out the monthly chats taking place on the Steemit Ramble Discord. The recordings of the past ones are available on @shadowspub's blog. The next one is Saturday June 16th at 11am EDT
Several of the witnesses attend and the community is encouraged to talk to the witnesses and ask questions about what witnesses do.
You see, this is part of the problem, because they should be having these discussions on Steemit, not a centralized outside application.
well... couldn't have a discussion like that on Facebook or Twitter... like Steemit they are not built for it .. Discord is. So you can complain or you can participate and get your questions answered.