this might be difficult for new users to pay for, but if steemit was to have a mentor programme that allocated new members a mentor who had been vetted to ensure they know the system well enough to help new members.
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Mentors and mentees find each other organically actually after forming bonds. Forming bonds is a necessary step for further development.
My whole base to my concept would be an attempt to bring members to a more personal level. I think to thrive we need to embrace the social media concept and not go on the typical employer employee type relationship. You get paid for content but from more or less friends not whales or minnows. My name is Tony its nice ti meet you.
@stellabelle I agree but for users who have found the site on their own, feeling overwhelmed and posts aren't getting answers the option to join a mentoring program might be the difference between them staying or leaving.