Those who are unhappy may also leave. It isn't clear at all which way the asymmetry points.
One thing is for sure though. The true majority is neither the satisfied nor the dissatisfied. The true majority isn't here because what is being done is not working. The current model simply does not appeal to any user base that actually exists and and is reachable with the approach being taken. Guilds are akin to rearranging the deck chairs (and being overpaid as deck hands to do so). A much bigger reboot is needed.