@bigtom13, thanks for the kind words and adding to the conversation.
I do not have a problem with passionate people. Passion drives so much of life. We all need to be passionate about something. It is what we do with our passion/how we choose to channel it that is important.
I have and currently do tech support. I can completely understand how challenging it is to stay calm under difficult circumstances.
In regards to your comment below, I feel blessed that most people that interact with me are genuine as we grow together. One of the things that I try to do (and am able to do most of the time) is ask questions that spark responses. It caused me to be accountable to my readers, and I hope it gives them a reason to want to interact with me.
Thanks for stopping by!