This is actually normal.
Ask your friend to check his email. Ask him to check every folder. It could land any where. It took my friend 15 days to sign up on this platform. I got him joined in the month of January. Recently i got my cousin signed up on this platform .It took him just 2 days.
I think the time for account sign up is varying on account to account basis. There is no uniformity left actually.
that the team is hard at work creating smart media tokens, when their main project hasn't even left Beta yet.
I Agree. I think they should first finish their first project and go for second project. Leaving projects incomplete and jumping from one project to another is not a good thing. On side DAN left steem and started working on EOS. On other side the current steemit team is working on SMT's.
They were talking about a hard fork which would ease out account sign up process. But i am hearing about it since last 2 months and yet there is no progress.
Ha ha, yeah, I've been hearing about this hardfork for over a 3 months now, so I wish they'd just go ahead and do it already. Oh, and that's a good point you made, I'll tell my friend to check her spam box as well, so thanks!