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RE: Applications Team Update 2: Signups, RocksDB, and Combating Abuse

in #steemit7 years ago

Cause if it would like to become mainstream, then those issues with sign up should already be solved 1 year ago!

What specifically about the current signup process is preventing us from becoming mainstream?

But so you really think I our anyone else will report 100+ accounts including evidence? That would cost like 5-10 hours of my time.

I already submitted one with 467 accounts a few weeks ago:
https://github.com/steemit/redeemer-irredeemables/pull/2

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I know this is being worked on and I welcome the process improvements mentioned here but the current signup process is still very slow. Two users who I know signed up in the last few weeks and it took them so long to get activated they had forgotten their account names by the time they got the activation email.

Understood. I have an issue open for that: https://github.com/steemit/faucet/issues/242

Awesome, nice one. Good to know you guys are on this.

Wow there has been a long discussion on this. 😀

Were those 467 accounts all created via the free way? If so how could that be? I mean you need a phone number for each account.

The issue is that it takes always a few weeks before you get your new account. I think people already lost interest by then. Or they might find it a bad first experience.
I think it sounds logical that those reasons are a good explanation why about 50% of the new accounts remain inactive.

You should note that this is only the first reason why Steemit can't become mainstream. But if really 50% of the accounts remains inactive, this percentage for real human accounts might be even higher. As I assume that most bot and fake accounts will be used.

Were those 467 accounts all created via the free way? If so how could that be? I mean you need a phone number for each account.

All of the accounts were created using the free signup process.

The issue is that it takes always a few weeks before you get your new account.

This is false. I don’t have the exact numbers, but I believe that somewhere around 95% of the legitimate attempts are approved within one business day, and 99% within a week.. I deal with all the issues that get reported to steem.chat help, and the number of issues for more than a week is really low these days.

I think people already lost interest by then. Or they might find it a bad first experience.

Having a “waiting list” can also make it seem exclusive too.

I think it sounds logical that those reasons are a good explanation why about 50% of the new accounts remain inactive.

Sorry, but no. If they actually got approved, came back to activate their account, and got their username/password to login - and then stopped using the platform after that, the reason for leaving is most likely (at least in the vast majority of cases) not related to the signup process.

This really clarified a lot!

Although I still don't understand how someone can have 467 phone numbers?

And my wife regisrered an account on the first of May, but she still did not receive any login details. What does she now need to do?

Send her to steem chat #help. There are instructions in the pinned messages. Keep me posted and I’ll do what I can to help.