Okay let me point out a few facts:
1.) Steemit.Chat is not now nor has it ever been a part of Steemit.com or the Steem Blockchain,
2.) The entire premise behind Steemit.com is that it is Uncensored, Haven for Free Speech and to some extent that is also the case in Steemit.Chat
3.) The General Chat room isn't intended for getting answers to questions or for getting help, there are channels dedicated to that purpose,
4.) There are features in place on Steemit.Chat to mitigate what you see or don't see. It is very easy to MUTE anyway any time. All you have to do is in any room type: /mute @username_of_person_you_want_muted,
5.) I am not a hypocrite so I will say it I am one of the offenders she is talking about but to the only time (that I know of) I have had any interaction with her is when she flagged one of my posts as for being a "repost" and it wasn't....well not entirely. I was requested to combine numerous posts into one and I did and then added more information to it. I tried to explain that to her and she wouldn't listen so I got a little carried away.
*** Now having said all that let me say this, I am not perfect and neither is anyone else on this platform and especially in Steemit.Chat and yes things do get out of hand at times but as a general rule if some asks (note: i said ASKS) the room to tone it down, they do without fail. If you complain, bitch or tell them to tone it down you will stir the pot so to speak. I am not saying it is right, but every chat room, irc channel or similar I have ever been on has been the same way. It is as much a part of the internet as websites and porn. ***