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Have you conducted business with this author?

@hexdek16 Yes I have. The website automatically gives you the account when you make payment. How was not service not provided? I am not understanding.

Miscommunication, @someguy123 has been in contact with me, and is resolving a name request that apears, invalid to my inclusion of the "@" - which should have been rejected, but went through anyways.

Good to hear. :)