I thought those same things, just not quite as harshly. Every thing you said has crossed my mind.
Then again, there is the decentralized thinking, which makes things messy.
The people who rule chat... Only rule the chat. SteemIt, Inc doesn't care about supporting you. The community has to support you.... There is no help.
Part of the adventure.
Oh its ok, just frustrates people on the back end looking help like when account issues arise and no oe can help you and money is on the line.