Eric, you may sit by your computer eagerly awaiting every incoming email. My guess is Charlie's time is heavily divided among other much more pressing concerns.
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Eric, you may sit by your computer eagerly awaiting every incoming email. My guess is Charlie's time is heavily divided among other much more pressing concerns.
I'm sorry but you don't know the whole story and there's simply no excuse for what happened here. Believe me, I know what it's like to be busy. If you take someone's money then you deliver what was promised or issue a refund if you can't. It's that simple.