There must be some reason you got on hitlist.
Customer service is not steem inc's responsibility, you can try going to whoever handles spaminator/mack-bot and ask for reason why you got on hitlist and try to rectify it.
There is no reward pool protection from steem inc either.
Posted using Partiko Android
I think protesting.
I have tried. I've been on the mackbot page and the owners page. I guess I'm supposed to go on Discord and beg for mercy.
There has always been a reward pool protection team in place since I've been on Steemit. They help "encourage" hundreds and probably 1,000's of people to leave and overall I think they have been pretty successful. Maybe most were real abusers but many like me were not.