that charm is SO lovely!
and i'm frustrated for you!!! that they didn't send the cords - ugh! that makes me so irritated too and i feel the same as you!
if you can't get good customer service - then it really does change the way that you view the company!
i hope they send them soon for you :)
Awww... my dear girlfriend... I can always rely on you to empathize with me! You instinctively know how I feel! The thing is, before this happened, I already imagined the great fun I will having in collecting and wearing the Mene jewelry. I feel so sad now, LOL!
soon!!!! soon that leather cord will come! heheheheh don't be sad ;)
I hope not to be disappointed the second time, LOL! Thank you for the consolation, my dear friend.