I'm still amazed how you are reading every single comment. I bet 90% of people didn't read even half.
I'm sure your counter-mechanism will lead to many questions, which is good :)
And I think complaints room will be saturated soon. I'm happy to help there to lift some of your burdens.
I didn't read that one ;)
I am not so sure about the complain room, because people are complaining in front of everybody, and get answered in front of everybody. I hope this will make people thinking twice :D