Courier and post office service software are both the backbone of commercial courier and post office delivery industries, and hence the pace of its expansion rate is much faster than any other similar industry. These apps help the consumers to manage their parcel shipments efficiently and smoothly. However, there are certain differences between these two apps and the advantages of each one can be boiled down to five key points.
Admin Dashboard and Driver App
Courier application has a user interface and admin panel, whereas the post-office software is cloud-based and has a rich client database that manages the data for delivery. Apart from these differences, there are a few significant similarities between the two. Both have integrated customer management system, which offers features like order management, tracking, address verification, and pay later options. While there are some differences, both programs also include integrated dispatch management and shipment tracking.
Increased customer satisfaction
The major advantage of a courier service app development is that it enables businesses to use advanced computer application to control their courier services. The success of this program is dependent on the increase in parcel volumes as well as the increase in customer transactions. This program allows for easy tracking of shipments, which increases the chance of a successful delivery. Through the app development, you can know when a package is on time or late. It also helps to make effective use of your resources by increasing customer satisfaction. The end-user benefit of this program is increased productivity and lower costs.
GPS Tracking and Notifications
Real-time GPS notification of shipments improves the ability of courier services to provide fast and reliable delivery solutions. The ability of an application to deliver real-time information to the end-user directly improves the efficiency of courier services. This reduces operational costs and provides valuable customer service. Most users prefer real-time updates to their shipment status since they are aware of the status of their parcel immediately. Customers also appreciate the real-time information about their packages since most of them are aware of when a package needs to be delivered. With a courier delivery app, customers have easy access to detailed information about their parcel at any point of time.
Reduction of freight costs
Another major benefit of parcel delivery app developmentparcel delivery app development is that it helps businesses manage their shipping costs more effectively. Most delivery apps are designed to help businesses save both money and time when it comes to managing their shipping transportation needs.
These programs not only track the location of parcels and their destinations but also provide real-time parcel delivery cost estimates. Furthermore, these programs further enable businesses to monitor freight costs, optimize shipment routing strategies and maximize shipping time. The reduction of freight costs and timely delivery of packages greatly enhances business profits.
Track Parcel Delivery Status
The third major advantage of these apps is that they allow for the tracking of various courier transport services. Most delivery apps allow users to track the whereabouts and the status of their parcels or shipments. These apps can also be used to locate the nearest courier service to the user's current location or to notify them when their parcel is on its way. Some courier service apps allow users to analyze or monitor the efficiency of different delivery carriers.
Apart from monitoring the parcels and shipments as listed in their GPS courier tracking devices, these apps also allow business entities to plan out their next moves. Businesses can use courier delivery apps to plan out their next move such as shipping their products to a specified destination or transferring them to another customer.
The apps further help business entities coordinate their shipping activities with other departments such as warehouses or shipping houses which could further increase efficiency in the business operations. Most of these apps also include features such as supply chain management and customer tracking, which are particularly helpful for companies engaged in export-oriented businesses.
Many courier delivery software apps also provide customers with the option of sending images of their products. This feature allows users to track the condition of their goods before sending them to their final destinations. Apart from providing customers with the options of tracking the shipment of their goods and inspecting them immediately before dispatch, these courier service apps offer businesses an opportunity to improve their services.
Apart from offering customised solutions to the requirements of individual clients, these apps enable businesses to track shipment progress, monitor client usage and analyse customer satisfaction levels.