I loved this! We hear the customer is always right, but boy is that difficult to swallow when some customers act wretched. Your example from the trenches is a perfect example for application. You da man! :)
You are viewing a single comment's thread from:
Thanks, Lydon.
If I continue this series, I have one or two real horror stories to share! But I still believe in the principle... ;)
Haha, there are always horror stories - the Lord keeps things interesting for us with those people. ;)