this one is definitely a lesson for us. being in the insurance industry as well i also encounter these people who has philosophical or even hell bent "reasons" to circumvent the insurance companies when filing a claim. guess what ,one thing or another they failed. you cannot fool them and they know what they are doing. Of course that doesn't mean that you cannot claim at all. You just have to follow the rules. That's all
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You got that right. Thanks for the visit.