Update on service status

in #support7 years ago

Dear all, first apologies for the down-time we had yesterday. Please see details below:

Issue: Some votes were not being processed yesterday

We noticed early yesterday morning that estabond was not performing all required votes (only 4 votes in each round were being performed, and if there were 6 bidders, the other 2 votes were skipped)

Cause: Problem with persistence of storage

Estabond is hosted on heroku, and their storage system works differently, even though they have a very scaleable server.

Fix1: Create posts to ensure publicly that all refunds sorted asap

Apologies for the delays in processing refunds but we had to go through the records to make sure they happened.

Fix2: We modified the code and also some server settings

We are continuing to minitor estabond to make sure all votes are processed.

Important

  1. If anything is missing or we skipped anyone, please post here and we garauntee we will sort you out. It may take max 24 hours but you will be sorted.
  2. We will continue to monitor and make sure estabond is behaving
  3. To make sure customers can always see and publicly comment about estabond without having to use a wallet, we will keep these blog posts open.
Sort:  

Here the same @estabond.
0.8 SBD was transfered to your account
but we have not got a refund nor upvote from your service.
Please check this if possible. Blog Post

refunded transaction

Update on bot?

hello brother 1 SBD send you But no Help me
please i am a small steemiter please send me SBD

Hello, it looks like you were upvoted, please see here and confirm

I didn't get my upvotes last round. The bot missed some other people as well. I think there may be some blockchain glitches going on.
2 hours ago Transfer 0.100 SBD to estabond https://steemit.com/please/@mysearchisover/re-sosasees-help-my-upvotes-are-worth-nothing-20180527t133232691z
2 hours ago Transfer 0.100 SBD to estabond https://steemit.com/writing/@mysearchisover/re-tarazkp-quality-and-contentment-in-mind-if-not-quality-of-content-20180527t133113458z
2 hours ago Transfer 0.100 SBD to estabond https://steemit.com/dtube/@mysearchisover/re-phoneinf-buqdijcb-20180527t133016361z
2 hours ago Transfer 0.100 SBD to estabond https://steemit.com/health/@mysearchisover/re-iamjamie-artificial-lights-helpful-or-harmful-20180527t132844634z
3 hours ago Transfer 0.100 SBD to estabond https://steemit.com/realestate/@mysearchisover/re-investfourmore-what-are-some-key-indicators-of-success-20180527t132746576z
3 hours ago Transfer 0.100 SBD to estabond https://steemit.com/family/@mysearchisover/re-jerrybanfield-first-meeting-with-my-sister-from-vietnam-in-farmington-michigan-day-2-20180527t132648119z
3 hours ago Transfer 0.100 SBD to estabond https://steemit.com/news/@mysearchisover/re-palikari123-re-johnvibes-elon-musk-just-exposed-the-oil-oligarchy-s-control-over-mainstream-media-in-epic-rant-20180527t132555261z
3 hours ago Transfer 0.100 SBD to estabond https://steemit.com/internal-audit/@mysearchisover/re-mysearchisover-re-booster-we-are-conducting-an-internal-audit-20180527t132448218z
3 hours ago Transfer 0.100 SBD to estabond https://steemit.com/customerservice/@mysearchisover/re-boboxer-re-mysearchisover-re-boboxer-re-mysearchisover-re-boboxer-re-mysearchisover-re-boboxer-re-mysearchisover-re-boboxer-re-mysearchisover-customer-service-blue-paper-epic-posts-139-20180527t132400478z
3 hours ago Transfer 0.100 SBD to estabond https://steemit.com/introduceyourself/@mysearchisover/re-dig09-re-mysearchisover-re-dig09-introduce-yourself-20180527t132032677z

Apologies - I thought we had closed this thread and just came across this. We have refunded you double the amount for the inconvenience caused.

Thank you! :)

please, refund my votes/ i didn't get it

Hello we refunded a few days ago - please see here however in case of anything, please let us know.

Yes. But yesterday, I made a bid again. And didn't got upvote from you

Hello, could you please post the link you are talking about that didn't get upvoted?

Please refund 0.550 SD Thanks

Sorry polm we had missed that one. Refunded with apologies.

Hello my friend @estabond. I once again checked.
The purchase was. post https://steemit.com/blog/@le0nid/why-does-bitcoin-have-such-a-high-cost
I did it through https://steembottracker.com/
A screen from your wallet.
бот.jpg

I did not get any voices. Please double check and please return 0.120SBD. Thank you!

refunded transaction apologies for the delay

thanks
good day!

@estabond Do you help to deal with the steemit?

No, I am just an independent programmer! (and robot) ;-)

hi,i didn't get my upvote.plz back me 1 sbd.

Hello, it looks like you got it, see here ;-)

But in case of anything, please let me know!

I am agree with you..
and very informative.

hi ,i send you 0.14sbd ,4 days ago.give this link https://steemit.com/photography/@deanabruce/true-love-of-chicken. but u did not upvote my post.please back my sbd

Hello, refunded - apologies for the delay

Three days ago I transfered 0.1SBD*5 times total 0.5 SBD to your account, but I have not got upvote from your service.
Please refund bid or make upvotes.

Hello refunded - apologies for the delay

Thanks! Have a nice day!

Hello @estabond,

missing some votes too. Please refund the transfered SBD. Thx

I had paid you 0.1 sbd128hours ago,but you haven't give my upvote me yet.please refund or give me my upvote back
https://steemit.com/art/@kamilason/4bbuib-abstraction-fractal-art

Hello, we refunded that some days ago - please see:here and confirm thanks

Congratulations @estabond! You have completed some achievement on Steemit and have been rewarded with new badge(s) :

Award for the number of upvotes

Click on any badge to view your own Board of Honor on SteemitBoard.
For more information about SteemitBoard, click here

If you no longer want to receive notifications, reply to this comment with the word STOP

Upvote this notification to help all Steemit users. Learn why here!

I had paid you 0.1 sbd128hours ago,but you haven't give my upvote me yet.please refund or give me my upvote back
https://steemit.com/art/@kamilason/4bbuib-abstraction-fractal-art

Hello, we refunded that some days ago - please see:here and confirm thanks

how can i join?

Estabond some of your service is now very bad I experienced it on 3 x delivery.

  1. send 0.900 SBD your upvote 1.47 $
  2. I send 0.284 SBD upvote you 0.52 $
  3. I send 0.500 SBD upvote you 0.90 $
    I get a loss on your service and I am disappointed, with a total shipping of 1,684 SBD and an upvote return of only 2,890 $

Hello feryza - thanks for the message. Remember that when you vote on a bot, the total reward you get depends on how many other people also bid. (So if you are the only one, you get a big reward, if other people voted, you get a smaller reward).

One service we know that garauntees returns is smartsteem however, most other bots use bidding - meaning that profit is not garaunteed.

Another way to check is looking at the min roi garaunteed by any bot you are using, and making sure it is a positive value. However, many bots, have either none, or a negative value - allowing for people to decide whether to bid or not.

If you wish, estabond can remove that vote and refund this time, although this is not part of our (or other bots service level agreement)

Rugi ni kalau gini 0.300sbd

Estabond some of your service is now very bad I experienced it

  1. send 1.00 SBD your Upvote 0.00 SBD Send me
    I get a loss on your service and I am disappointed, with a total shipping of
    1.00 SBD and an upvote refund of only 0.00 SBD
    post link you look :
    https://steemit.com/drone/@sabbir360/people-are-flying-around-in-these-jumbo-personal-drones
    please refund my SBD

Hello sabbir360, please see here on how voting bots function. If you wish, estabond can undo the vote and refund you, but please realise that voting bots work on a bidding system, meaning there is no garauntee of profit of a vote, if other people outbid you :-)

All bots clearly display their ROI (see link above) and the bidder has to check everything before deciding to bid. Another method is to bid at the latest time possible before the bidding round is over.

Still, estabond can undo the vote and refund you at this time

sir,I sent you 0.224 SBD 8 minutes ago, but i didn't get any vote from you, please solve it.
8 minutes ago 0.224 SBD sent to @estabond
post link
https://steemit.com/cars/@munirhossain/describe-about-hybrid-vehicles

Hello, we have checked the link and we can see estabond voted. Please confirm. Thanks. Remember that estabond works in 2 hour cycles, and sends the vote after sometime of the bid.

My dear friend @estabond , u r forget upvote my post , u r take long time , I am waiting you for loooong time ???!

Hey, we have gone back on records up to 30 days ago - there was no bid from you. Can you please confirm? see here for records of your most recent transactions

Here the same @estabond.
0.1 SBD was transfered to your account
but I have not got a refund nor upvote from your service.
Please check this .

thanks :)

refunded with apologies

i sent you 0.1 sbd but did not found sbd.

memo link : https://steemit.com/life/@riyad65/increase-self-esteem-not-popularityScreenshot_2018-05-27-20-15-23-815_com.android.chrome.png

refunded

Hello @estabond. I new.PNGsent my link .But I don't received your vote.Pleace check

refunded

Hi @estabond Two hours ago I sent 0.10 SBD and did not get any refund. Please check this if possible. Thank you
new.PNG

refunded

Hi i upvote

I sent 0.100 SBD, 2hours ago. And did not get any refund. Please check. Thank you

refunded

hi @estabond, i follow through my last bid, just 3 min ago, and i was winning with the 47%, why i've got only 34%?

Hello flachito88 - sorry for the delayed response, please see here on how voting bots function. If you wish, estabond can undo the vote and refund you, but please realise that voting bots work on a bidding system, meaning there is no garauntee of profit of a vote, if other people outbid you :-)

All bots clearly display their ROI (see link above) and the bidder has to check everything before deciding to bid. Another method is to bid at the latest time possible before the bidding round is over.

Still, estabond can undo the vote and refund you at this time

I sent you 1 SBD 12 hour ago But I didn't get upvote yet. please check it @estabond

It looks like steemit (not estabond) had gone down for a few hours. We have processed the refund.

@estabond I sent you 1 SBD 21 hour ago but i didn't get your upvote yet. Please check it.

This is transaction history
20180704_025716.png

This is my Post link
https://steemit.com/photography/@sk-russell/beautiful-park-especially-during-blooming-period-in-spring-or-in-summer

processed - it seems that steemit had gone down - please let us know if all ok

Yes you are right. Thanks for refund.

hi estabond, i send 3.40 steem for upvote. But your bot have not upvote my post. Please help me. Thanks.

Adsız.png