I agree with you about the chains, but Greggs does have a special place in my heart. They are always warm and friendly with reasonable prices. I like a steak slice as a treat now and then, but I leave the chicken katsu abomination well alone.
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I like Greggs too, it was more of a blanket statement really about the state of 'clone towns'. I haven't tried the chicken katsu LOL, but thanks for the warning.
This review of them is very funny.