Why Microsoft Outlook Crash? How to Troubleshoot issues that cause Outlook to Crash?

in #technology5 years ago (edited)

MS Outlook, provided by Microsoft is a desktop-based utility program that provides its users the facility to send and receive emails. It is the most in use email client worldwide and also offers some other supplementary features of a personal information manager. Furthermore, MS Outlook sometimes unable to open some of the email messages, every time the user tries to access the emails the Microsoft Outlook Crash. The user may face this annoying Outlook crashing error during the launch of Outlook application or sometimes while accessing or forwarding the email message.

So in this handset, you will get to know about the most common and frequent reasons for crashing of MS Outlook along with how to troubleshoot such issues, with easy and brisk solutions to get rid of them.

Reasons for sudden Outlook crash problem

Before-mentioned circumstances which can be a really disturbing situation for the user, because such a dilemma happens unknowingly and randomly so to identify the reason for such crash is utterly difficult many times. Meanwhile, I have found some of the common reasons which can cause Outlook crash are mentioned below.

  • Corrupted Outlook Application: This can be the most common reason for Outlook crash, the wrong Outlook installation or a virus attack over the Outlook makes it a corrupted application.
  • Corrupt MS Outlook User Profile: Sometimes the user’s Microsoft Outlook profile may get defected due to some reasons which can initiate crashes in Microsoft Outlook email client.
  • Configure Damaged Outlook Data Items: Outlook mainly uses two types of data files namely PST and OST and if there is an error in these files then also Outlook user has to face a crash.
  • Error in Outlook Messages: If any of the email messages is infected with or without attachment then it can also lead to the crashing of Outlook application.

Repair Microsoft Outlook Crash Issue Manually

The user can opt for the below-mentioned ways to fix the Outlook crash error with ease. Follow the steps to do so:

Method 1: Resolve Feasible Errors with Add-ons

  1. Firstly, exit from the MS Outlook application.
  2. Now Open Run dialog box by following any of the below-stated ways.
  3. If you are a Windows 10, 8.1, or 8 client then, click on Windows + R key from the keyboard.
  4. If you are using Windows 7 OS, and then, follow the path, Start >> > input Run >> > Hit Run option.
  5. Here in the search box type Outlook /safe, and then choose the OK button.
  6. Just in case, if the error is repaired, on File menu bar, select the Options, and hit on Add-Ins button.
  7. After that, select COM Add-ins, and then hit the OK button.
  8. Now Decide to clear all checkboxes below the list and later, press OK button.
  9. Finally, opt to Restart Microsoft Outlook. If an issue does not occur, keep adding all add-ins at once until this issue happens again.

Method 3: Create a New MS Outlook User Profile

  1. Open the Control Panel, and there select the Mail.
  2. Hit on Show Profiles option.
  3. Then, pick the profile that you require to delete, and click on Remove button. Essential Note: When you remove the user profile it will also delete the correlated data files with that profile. So do not remove a profile if your data is not on the server as backup files.
  4. Further, choose the Add profile option.
  5. Under the Profile Name dialog box input a precise user name.
  6. Now you have to enter all needed credentials i.e. user name, primary SMTP address, and a strong password. Then, click on Next to continue.
  7. The following message may be visible on your computer screen: Allow this web-page to config smith@domain server settings?
  8. To get rid of this message, choose Don't ask me about this website again checkbox and then press Allow.
  9. When you have indicated a message, enter all the required sign in details, and then, select the OK button.
  10. Click the Finish button once you completed with the setup procedure.
  11. Method 3: Repair the complete Microsoft Office Suite


    If you still face the Microsoft Outlook Crash problem despite after the aforesaid solutions are done examining, you are suggested to repair the MS Office suite downloaded on your machine. For doing do so:

    1. Close all Office applications and then go to the control panel.
    2. In the control panel window choose ‘Add or Remove Programs’ if you are using Windows XP or ‘Program and Features’ in Windows 7, Vista or any latest version of Windows OS.
    3. Select MS Office suite and then click Change, and then proceed with the repairing procedure.

    Bottom Line

    So this article explains how to troubleshoot the crash issues in Microsoft Outlook. Your Outlook may not respond, it suddenly crashes when you actively working at it, or it crashes in the starting. All these issues will take you to a mind disturbing state, so you can follow the above-discussed methods to repair your corrupted Outlook or one can go for SysInfo Outlook file recovery software for a fast and easy solution.