I definitely agree with you here on the sandwhich technique for feed back. It is terrible and really unproductive. One of the biggest problems we have is communication in general. We aren't really taught in school how to talk to one another, it is all learned behavior from our parents and friends. Unfortunately many parents don't take the time to teach their kids the proper way to talk to or listen to other people. Because of that not to many people in this world know how to take any sort of constructive criticism without getting angry :/
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That's absolutely right... It does start from the way people are brought up by their parents. It leaves a long term mark on their personality and communication. This should be taught to parents so they can properly program their kids at a young age. Then we'll see a much different picture in the workplace.