As much as I hate Kraken, I have 3000 Ripple there I still can't get to. Phone died out and 2 factor got lost. Kraken is the only one I have yet been able to reset and unlock. It has made for a great savings account as I bought Ripple at $0.18 each, lol
Hope you get them back!
Waiting for unlock email. Really a pain in the ass since I am as verified as the site allows.
Support Is A1
Yes, this is the second loss of 2 factor, lol.