what a fantastic response and this is very inspiring to hear. In the past 5 or so months I have spoken to many people who reside in Vietnam and I am yet to hear any horror stories about immigration or other than the odd shakedown for a bit of money, the police either.
Let's hope it stays that way!
Thanks, when I entered at Da Nang airport in June, the immigration guy looked up and gave a small smile, I nearly fell over. The last time an immigration officer smiled at me he had just received a $20 tip for his excellent work and dedication to the job.