I agree. You were right in the beginning too, they don't treat the luggages well. And it was always going to happen you should have put them in the hand luggage.
Anyways I feel bad for you, you had to clean all the mess yourself but a lesson learned.
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I didn't have to, but being the stupid-kind / too kind type of guy, I cleaned it. It definitely should not have been me at all. The wrong person had the punishment, the told-you-so guy.