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RE: DID GENESIS MINING STOP PAYING?!?!?!

in #trevonjb7 years ago

I did not get any payment since 20.07 (germany). but I'm relaxed have trust in genesis. This is what they told me:

Hi just3D,

We have been experiencing some technical difficulties in the past few days. As a result user balances were not shown correctly and the functionality of the website has been reduced, including the login option.

This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets or balance as soon as the situation is stabilized. We expect to have everything solved (payouts included) during this week.

We apologize for all this inconvenience, and thank you for your patience and understanding.

Best regards,
Michael
Genesis Mining Customer Service

Best Regards