Oh I have so many thoughts on this, and while I don't disagree with @cahlen that modern day people struggle with the ability to be friends with each other, I'm afraid I quite vehemently disagree with the assertion that therapy is akin to prostitution.
That you perceive therapy as an un-caring, transaction-based interaction makes me a bit sad to be honest. While I imagine there might be some therapists out there who don't care and are just going through the motions for a paycheck, most people in the fields of human health take on their professions not as an occupation, but as a vocation because they care. People's friends, as well meaning as they are, might not have sought out the training and time in the field utilizing evidence-based practices that can serve you far more than just being there to listen so that you will discover what your problems are.
One thing I noticed is that Cahlen, you mentioned you were from a psychology background, which is most definitely the cognitive realm. Mental health has been making huge strides in integrative, holistic methods of treatment. There's much more consideration of the biopsychosocial factors of human mental health, and a qualified, well-trained, caring therapist can identify a person's unique situation and curate the interventions according to their client's own unique needs (biological, psychological, and environmental), with a focus on client autonomy, dignity, and self-worth, an action which goes far beyond just listening.
That said, I do agree with you about the sad state of human interaction, and I can understand the position you are coming from. I actually really appreciated and enjoyed your video😊