Unknown error when uploading a video in dtube.

in #utopian-io7 years ago (edited)

The error happens when I upload a video in dtube, upload it completely, I also upload the snap of the video, I put the title of the video, its description and its respective tags, everything normal up there, everything changes when I give to publish the video and I get a red box on the right side that says '' Unknown Error '' which does not really tell me what the error is exactly.

You can see this error in these 2 screenshots I made in 2 videos that I tried to upload but the 2 videos gave me the same unknown error, it should be noted that one video I wanted to upload yesterday and the other video I wanted to upload now but in the same way They gave me the error.

Screenshots of Error:

https://steemitimages.com/0x0/https://ipfs.busy.org/ipfs/QmSGNSrBn1xDYk1xp4LMqhKWejab968VWyk4pLSQCKTfgq

Fuente

error.jpg

It is not the first time this happens, I have already passed several times and I thought it was the browser that I use but all in one way or another give me that error at some point. The browsers that I used are Google Chrome and Opera.

Browser information:

opera.jpg

chrome.jpg

I hope you find a solution to that error soon.

Thank you very much for reading, greetings ..



Posted on Utopian.io - Rewarding Open Source Contributors

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Your contribution cannot be approved because it does not follow the Utopian Rules.

This contribution is informal and unprofessional and it also doesn't provide sufficient detail to replicate the issue. As per the Utopian Rules:

  1. Submissions must include sufficient detail to reproduce the bug.
  2. The writing style should be formal and informative.
  3. The writing style should be professional and clear.

You should have provided detail into the video type you uploaded, the file size, the image type you uploaded, image size, the exact fields you fill out and the ones you didn't and these should have been formatted in a way that provided clear steps to reproduce.

As this particular issue doesn't occur for all users it's very important that you provide all the information required for a user to be able to replicate this issue.

You can contact us on Discord.
[utopian-moderator]

Thank you for responding, if it happens again I will give more details about what happened besides I will be more formal.

I have the same issue today. Doesn't matter which video. I tried a few and they all give me "Unknown Error."

I had it in the past (about two weeks ago), too, when I last tried to upload something; but eventually, it would accept the video after I waited for about 5 minutes before hitting "Submit" again. But today no luck with waiting either. Does the error still persist on your side?

Edit: Hard to believe ... but in my case, logging out from d.tube and logging in again resolved the issue.

@anderle The error is solved by changing the browser, now I only upload my videos from the Mozilla Firefox browser since I have not given any error with that browser, greetings ..

I can't upload either. I've tried logging in and out, lowercase tags, still haven't been able to upload videos in over 2 weeks.

@thebusca I suppose you had that problem since STEEM was in updates these last weeks, I recommend you change your browser when uploading your videos, I recommend '' Mozilla Firefox '' .

I tried that too, it didn't work.

I am still unable to post videos.