Thank you for reaching out. I will speak to the owner of the @boomerang bot and see what is being done about any issues it is having. I definitely remove bots that are not working properly or scamming users from the site, but @boomerang has been around for a long time and I do not want to make any decisions too hastily.
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I understand and thanks for your reply! I am relatively new here, and this was my second or third time using boomerang and I've only had the one problem. My concern came when I saw how many others this is happening to. You have renewed my faith in steembottracker.com. Thanks for your service!
@yabapmatt was there a resolution or answer? Honestly there seems to be a lot going on with the bots lately as I'm seeing more and more complaints. I've stopped using them altogether because I cannot tell which ones to trust anymore. Your help on this matter would help many more than myself. Thank you.
@artopium yes I have spoken to the owner of @boomerang and it seems they have been having some technical issues lately. He has assured me that they are working on it and plan to refund anyone who had a missed bid including yourself.
As for being able to trust the voting bots my recommendation would be to use the ones with both the auto-refund icon and the purple check mark icon as those will be the most reliable.
I run the @postpromoter voting bot myself and personally guarantee that it will work correctly or your money back.