Hi all, Wirex community manager here. A quick update on the card situation:
- Current cards cancelled.
- Money safe.
- Refunds will be issued.
- New Contactless debit cards will be issued for free.
Yesterday,one of our partners who provides the entire Crypto Industry with VISA prepaid debit cards, received direction from VISA to immediately close all accounts.
Unfortunately, we were given little notice by the supplier to prepare for this change.
We’d like to assure you that all your funds are safe and that they will be moved from your blocked VISA cards to your Wirex accounts ASAP. Additional information in regards to the refund procedure will be emailed to all our users within the next few days.
What we are doing about it
We have been working with a new card issuer for the last couple of months and are very close to being able to release our new cards. As part of this changeover, our new card issuer will provide free replacements to all users who already have cards.
You’ll still be able to buy bitcoin using your local bank card and we will be increasing daily limits until we release new cards.
Register for the live webinar for a full update:
https://events.genndi.com/register/169105139238466377/d2675c1372
Thank you for the update. I am having a Bitwala card but it is refreshing to see a company like you coming to Steemit and respond unasked to this issue. I will check out your services asap!
Thanks for the kind response. We feel it is only right to respond to those within the cryptocurrency community as transparently as possible, and can only apologize that we don't have an instant solution for our customers.
We are working around the clock and hope to start issuing the new contactless cards very soon. Keep checking our social, our steemit and our blog: https://wirexapp.com/blog/ for updates.
All the money I earn is for drugs and Gina, that is a girl that works in the street close to mine that charges 50 euros each time. My dealer doesn't accept cards. Gina doesn't accept cards. So I always need to have cash
I am upvoting my comments because they say I earn money if I do so...please upvote it too not because my work is good(it's not) but because I need money for drugs and prostitutes
I guess honesty deserves to be rewarded
How soon can we expect to find cards that will be issued outside of the three regions (USD,GBP,EUR)? I used to use Wirex exclusively in the Caribbean region using USD, but since the change a while ago there is literally no other option for us for debit cards in the region.
i m in the territorie européen in the caribeean, my xapo Card ils deleted to.
We can't give you an exact date for this unfortunately, as it depends on the outcome of our ongoing discussions with new card providers. Updates will be given regularly on our socials and on our blog: https://wirexapp.com/blog/