The world where technology and the client are the dominant forces, Well its most important for companies to consider leveraging the tools and capabilities for Customer Relationship Management (CRM) system provides.
image sourceFrom Wikipedia, i found CRM is described as “the principles, practices, and guidelines that an organization follows when interacting with its customers.”
Well, there are multiple types of CRM systems available, but the most CRM software primarily focuses on these following categories like
*Operational CRM
*Analytical CRM
*Strategic CRM
*Collaborative CRM
Well here have more information about Custom CRM.