Thanks for sharing this very interesting article @zer0hedge. Honestly, after reading it I am very surprised at what has happen.
This is a prime example of how not to integrate technology with people for the automation of processes. In this example, it is clear that the technology is having an overall negative effect on staff, and their morale.
This paints a very bad picture for whole foods to the public, and I really hope that it is resolved soon for the sake of the staff and Wholefoods as a company.
Scorecards is another thing that I do not agree with in this sense. The gamification of society is something that I would like to see integrated slowly, through subtle processes, not just straight up giving employees a score like the one above, with such a high fail percentage.
This has given me a good insight in to this company that I did not have before, and I'm glad that I know about this now! Thanks as always for sharing.