I'm really sorry to read about your experience; usually our customer support are excellent.
If you send me an email:
[email protected]
I'll personally look into your issue for you and see what I can do to help.
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Just sent you an email...I really hope you can help me.
Of course I email him and receive no reply. Wirex treats their customers like crap.
Sorry I haven't received an email; can you send me your ticket number on here?
We are in the process of building the most crypto friendly solution.