While I suspect we will eventually get all the payouts, what do you want to bet it will be after August 1st??
Support says they are having difficulty getting back on track. Timing is very suspicious, right before the August 1st fork. Problem didn't start until it was apparent the Bitcoin Cash was going to do its own thing and fork. Maybe they are slow walking the payouts so their customers' BTC are sitting in GM accounts when the fork occurs??
It does not mean much to a small miner like me but if they have 500K customers and they hold enough payouts until after August 1st, they could rake in millions by claiming all that Bitcoin cash and then dumping it.
As you said just a coincidence of are they taking advantage of their customers to grab any profits from the fork? How much you think that is with 6-7 days of "delayed" payments that are now sitting in their accounts??
They also fail to say what happens with your "balanced BTC", those payouts that are too small to be transferred into your wallet. I bet you'll loose your BCC and they will take it.
Their hacking story does not make sense and to stop paying out makes it even worse.
That is keeping OUR money in their compromised wallet instead of transferring it into my secure wallet!!