seriously kingscrown mentioned the best solution in the article above.
too many people are not aware of that, keep your hard owned money for yourself in a self secured walled on your laptop, and you will not need to contact any support or bother yourself with anyone
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To me, the problem is how hard it is to trade directly from personal wallets. Which has some solutions, but none as confortable as am exchange.
Not to mention hefty fees (and sometimes way off rates) on in-wallet exchanges.
You could try Bisq (formerly named: BitSquare). It is completely P2P exchange with an escrow mechanism. I have not tried it yet though for a real trade.
I hadn't heard of it before but it looks pretty promising, thanks for sharing!
Hey there, use openledger the de-centralized exchange. https://bitshares.openledger.info